Frequently Asked Questions
Everything you need to know about bringing Union into your home.
What is the typical delivery timeframe for furniture?
Most in-stock items are processed within 2-3 business days. Large furniture pieces typically arrive within 7-14 business days via our specialized white-glove delivery partners.
Do you offer international shipping?
Currently, Union ships exclusively within the continental United States and Canada to ensure the safety and integrity of our high-quality home goods during transit.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that custom-made or final sale items are non-returnable.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking link. You can also monitor your delivery status directly through your Union account dashboard.
Are your materials sustainably sourced?
At Union, we prioritize craftsmanship and the planet. We partner with artisans who use FSC-certified wood, organic textiles, and low-VOC finishes whenever possible.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm for larger furniture purchases.