Returns & Exchanges
At Union, we want you to love your home; if you are not completely satisfied with your purchase, we offer a 30-day return window for most furniture and decor items. Please ensure all items are returned in their original packaging to guarantee a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original boxes, ensuring all hardware and assembly instructions are included to prevent damage during transit.
- 3.Label and Ship
Print your prepaid shipping label from the portal and drop the package off at any authorized carrier location or schedule a bulky item pickup.
- 4.Receive Your Refund
Once our warehouse inspects the returned home goods, we will process your refund to the original payment method within 5 to 7 business days.